Shipping policy
Shipping Policy
Last Updated: July 2026
Welcome to Avora Mart. We are committed to delivering your orders safely and efficiently across Pakistan.
Order Processing
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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Once your order has been dispatched, you will receive a confirmation message along with tracking details (where available).
Delivery Time
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Estimated delivery time is 2–5 business days for major cities.
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Deliveries to remote areas may take 3–7 business days.
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Delivery times may vary due to weather conditions, courier delays, or high order volumes.
Order Tracking
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Tracking information will be shared once your order has been shipped.
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You can use the tracking number to monitor the status of your shipment.
Shipping Coverage
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We deliver to most cities and towns across Pakistan.
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Delivery availability may vary for certain remote locations.
Address Information
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Please ensure that your shipping address and contact number are accurate before placing your order.
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SmartHive is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Delays
While we strive to deliver all orders within the estimated timeframe, unexpected circumstances such as weather conditions, public holidays, courier issues, or other factors beyond our control may result in delivery delays.
Lost or Damaged Orders
If your package arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of receiving the order. We will work with the courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order or shipping, please contact us: